Ratings & Reviews

Overall Rating

(20 reviews)
100% of customers recommend this property

Rating Per Category


Your Review

Submit a Review

Resident Reviews

submitted by Jenna H. - |Recommended: YesGreat place to live. — Staff are very helpful, and the apartment ground are in great shape.
submitted by Douglass A. - |Recommended: YesThis has turned out to be a great place to live — Actually, we have recommended many friends, family members, co-workers. Very peaceful, clean, with quick responses to maintenance requests, with professional and courteous staff members. We first moved in over 3 years ago, when it first opened, and as usually seen with newly opened apartments, there were a few growing pains but suddenly they went away when this new management team took over. This management team really increased the standard with leasing companies when dealing with the tenants. They always make you feel important and don't blow you off quickly when we tend to get a bit wordy or long-winded. They are doing a great job and we look forward to continue working with them in making our home environment a safe and pleasant one for us and the kids...Thank you very much for all you have done and more importantly for listening to our needs.
submitted by Shari G. - |Recommended: YesGreat place — Nice place to live
submitted by Jason D. - |Recommended: YesLove the pool — That I love it, everyone is friendly
submitted by Reece F. - |Recommended: YesBest place to live in San Antonio area — Platinum Shavano Oaks has been recommended to me by so many people. It's the first complex where the staff in the office remember my name - everytime I walk in. I've never felt so part of the community or valued. Maintenance issues have a plan of action within minutes, and are always solved incredibly fast and effectively. The local area is great, traffic is easy and hardly ever chaotic to get to the highways, and it's convenient to grocery stores, and shopping centers. I wouldn't want to live anywhere else after being here. resident of 8 months, resident of SA for 5 years.
submitted by Mercedes D. - |Recommended: YesLoved living here — Chris helped me when I came here to rent out an apartment, always professional and helpful. Maintenance is very helpful, they come out same day. Haven't had issues with bugs, if I see something in my place it was small like silverfish or a small spider, no cockroaches. Everyone neighbor wise is friendly, haven't had a noise problem either. Around the walking areas I haven't seen dog mess, people seem to take care and clean up after their animals.
submitted by Jaclyn F. - |Recommended: YesLove Platinum at Shavano Oaks — Overall the staff is great. Maintenance men are great. Grounds are kept. Moved here in August and signed a 13 month lease.... wish we would have signed a 24month
submitted by Reema M. - |Recommended: YesVery professional, clean and safe — Management staff is very supportive and welcoming. apartment quality is wonderful as well
submitted by Jordan P. - |Recommended: YesVery comfortable, friendly staff, but walls are WAY too thin. — Platinum offers great floor plans at a reasonable price. Amenities are great, especially for anyone with a dog. The staff and maintenance crew are the nicest I've ever dealt with at an apartment complex. I've been very impressed by how quickly maintenance people come out to solve minor issues. Neighbors have also been very friendly. Construction looks very stylish and modern. My biggest complaint about the complex is the noise. I live on the first floor and it sounds like an elephant lives above us. The air vent in one of the bathrooms actually popped off at one point because the entire ceiling shakes when our neighbors walk. I can also hear every conversation they have. This is actually the biggest reason we left our previous apartment. My girlfriend is a labor and delivery nurse working 7pm to 7am. Because of her schedule, she sleeps during the day. There have been days where it's nearly impossible to do this, though.
submitted by Louis E. - |Recommended: YesAwesome — Great management team Takes care of all issues in timely manner, with a very professional demeanor. Thanks
submitted by John T. - |Recommended: YesWelcoming and inviting, but the hallways are occasionally messy with trash. — Friendly, pleasant, and inviting. Great staff and welcoming environment.
submitted by Wayne C. - |Recommended: YesGreat place to live — This is a great community to live in. The amenities are great, offering a variety of things to do, i.e. Dog park, pool, fitness center, business center, and clubhouse billiard. I highly recommend making this your next home.
submitted by Jaclyn V. - |Recommended: YesI really enjoy living at this complex — The staff is always friendly keeps us up to date with a monthly newsletter. I love the little special events they offer, like breakfast at the gates The only thing I do not like is the area in around the buildings. It is often messy. For example people leave trash, and also by the mail boxes especially always seems to be over flowing with trash. Also, the stairs side of the buildings need to be power washed because they are very dirty. Overall, I love the staff the area. Everyone is friendly I truly enjoy living here.
submitted by Stephanie C. - |Recommended: YesVery clean and safe place to live — Great experience, very professional staff
submitted by Sandra L. - |Recommended: YesPlatinum appearance is pleasing to the eyes. Pool is beautiful — Our experience was good. The maintenance team is superior and overall they are a great team to use as best practice regarding efficient, effective, and immediate problem-solvers for tenants. Overall it was a good stay and I would recommend it to a friend or coworker.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Platinum Shavano Oaks Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Platinum Shavano Oaks Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose